Privacy Policy

Last updated: January 2026

1. Introduction

Elmore Design & Build Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a quote or consultation
Fill out a contact form
Subscribe to our newsletter
Communicate with us via email or phone

This information may include:

Name and contact details (email, phone number, address)
Property details and project requirements
Budget and timeline preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Process your quote requests and project inquiries
Communicate with you about your project
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that help us operate our business (e.g., email service providers, analytics providers)
Professional Partners: Architects, engineers, and other professionals involved in your project (with your consent)
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent at any time

To exercise any of these rights, please contact us at info@elmoredesignbuild.com

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.